Editorial Reviews From the Publisher Dory Willer, SHRM-SCP, is a certified business & life coach with 25 years of experience as a senior human resources executive, international speaker, and training facilitator. She is co-author of PHR/SPHR Professional in Human Resources Certification All-in-One Exam Guide.William H. Truesdell, SHRM-SCP, SPHR, is President and founder of The Management Advantage, Inc. He is an expert on the subjects of personnel practices, employee handbooks, equal opportunity, and performance management programs. William Kelly, SHRM-SCP, SPHR, is the owner of Kelly HR, an HR consulting services firm. William has more than 40 years of HR experience.Joanne Simon-Walters, SHRM-SCP, SPHR, is a human resources leader with more than 15 years of progressive management experience. She is co-author of PHR/SPHR Professional in Human Resources Certification Practice Exams. About the Author Joanne Walters, SHRM-SCP, SPHR is a human resources leader with over 15 years of progressive management experience in educational, IT, and financial industries as well as non-profit organizations. Joanne holds a Master of Business Administration with a concentration in technology and is a trained Paralegal specializing in employment law.William H. Truesdell is President and founder of The Management Advantage, Inc., a personnel management consulting firm. Prior to starting The Management Advantage, Truesdell spent more than 20 years in management with American Telephone and Telegraph in human resources and operations. He is an expert on the subjects of personnel practices, employee handbooks, equal opportunity, and performance management programs. Truesdell is the author of five self-published titles, including Secrets of Affirmative Action, Easy Employee Supervision, and Secrets of Investigating Discrimination. Truesdell is past president of the Northern California Employment Round Table, a liaison group for employers and the California Department of Fair Employment and Housing. He also served for five years on the National Workplace Diversity Committee within the Society for Human Resource Management. He is a certified Senior Professional in Human Resources (SPHR) and holds a B.S. in Business Administration from the California State University at Fresno.Dory Willer, SHRM-SCP, is a certified business & life coach with 25 years of experience as a senior human resources executive, international speaker, and training facilitator. She is co-author of PHR/SPHR Professional in Human Resources Certification All-in-One Exam Guide.William H. Truesdell, SHRM-SCP, SPHR, is President and founder of The Management Advantage, Inc. He is an expert on the subjects of personnel practices, employee handbooks, equal opportunity, and performance management programs. William Kelly, SHRM-SCP, SPHR, is the owner of Kelly HR, an HR consulting services firm. William has more than 40 years of HR experience.Joanne Simon-Walters, SHRM-SCP, SPHR, is a human resources leader with more than 15 years of progressive management experience. She is co-author of PHR/SPHR Professional in Human Resources Certification Practice Exams.William Kelly is the owner of Kelly HR, an HR consulting services firm specializing in providing HR consulting services and support for small business enterprises. Kelly has over 40 years of HR experience, including 17 years as an instructor for the University of California. He will be one of the first instructors to teach for the new SHRM certifications. Kelly served on the Board of Directors at HRCI and was a past President, and also served on the Board of Directors for SHRM.